Admissions FAQ assistant
Answers drawn only from content your school approves, so parents get the same accurate information every time.
ADMISSIONS AUTOMATION FOR SCHOOLS
Give every prospective parent a prompt, clear answer.
We build admissions assistants on WhatsApp that answer common questions, capture enquiries, share application information and book school tours, with your admissions team in control.
The admissions office answers the same questions all term.
What are the fees? Which curriculum do you offer? Is there transport? When does term start? How do I apply? Parents ask on WhatsApp because it is where they already are, and they often ask in the evening.
Each reply is typed by hand, enquiries are tracked in notebooks or personal phones, and a parent who asked in March can be forgotten by the time intake opens.
An admissions workflow answers the routine questions consistently, records every enquiry, and makes sure someone follows up.
THE WORKFLOW
From a parent’s question to a school tour.
An illustrative workflow, not a claim about a completed client project. Your version is designed around your team, tools and customers.
WHAT HAPPENS NEXT
01
A parent messages the school and receives an immediate reply.
02
The assistant answers from approved information: fees, curriculum, transport, term dates and requirements.
03
It asks for the child’s grade, intended start date and the parent’s contact details.
04
The enquiry is saved as an admissions lead with those details.
05
The parent receives the application steps and the list of required documents.
06
A school tour is offered, booked and confirmed, with a reminder before the visit.
07
Questions the assistant should not answer go to the admissions team with the full conversation.
WHAT WE BUILD
The pieces behind the conversation.
We agree the scope with you first. Most projects start with two or three of these and grow from there.
Enquiry capture
Each prospective family recorded with grade, start date and contact details, ready for your admissions team to review.
Application guidance
Application steps, forms and document checklists sent in the conversation, with a reminder when something is missing.
School tour booking
Tour slots offered and confirmed in the chat, connected to the calendar your team already uses.
Handoff to staff
Sensitive or unusual questions passed to a named person, with the conversation attached.
Follow-up through intake
Timely messages to families who enquired but have not applied, using approved templates and respecting opt-outs.
Tools we can connect
Available connections depend on your subscriptions and the access each platform provides. These are integration examples, not partnership or certification claims.
COMMON QUESTIONS
Before we get started.
Will the assistant invent answers about fees or policy?
It is set up to answer only from the information you approve, and to hand over to staff when a question falls outside it. We test this with real questions before launch.
Can it connect to our school management system?
Often, yes. It depends on the access your system provides. We check that first and, where there is no API, agree a simpler route such as a shared sheet.
How is parents’ information handled?
We collect only what admissions needs, store it in systems you control, and plan consent and opt-outs with you in line with Kenya’s Data Protection Act.
Can current parents use it too?
Yes. The same setup can later cover term dates, fee reminders and general notices. We usually start with admissions because the results are easy to see.
OTHER INDUSTRIES
AUTOMATION OPPORTUNITY AUDITWhat would you like
Book an automation auditWhat would you like
to take off your plate?
Book a 30-minute workflow review. We’ll identify one to three processes worth automating and show how we’d connect your tools.