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WHATSAPP AUTOMATION FOR CAR DEALERS

Stop losing vehicle enquiries in WhatsApp.

We connect WhatsApp, AI and your sales process so every vehicle enquiry gets stock details, the right questions, and a salesperson who follows up.

A high-value lead should not depend on someone’s memory.

“How much is the Harrier?” arrives while the sales team is on the yard. Someone looks it up, replies an hour later, and the buyer has already messaged two other dealers.

Even when the first reply is quick, the follow-up often is not. Enquiries sit in individual phones, nobody knows which leads are still live, and financing questions go unanswered over the weekend.

Each of those enquiries is worth a great deal. A simple workflow makes sure every one is answered, recorded and chased.

THE WORKFLOW

From price question to test drive.

A typical first message
How much is the Toyota Harrier? Do you offer financing?

An illustrative workflow, not a claim about a completed client project. Your version is designed around your team, tools and customers.

WHAT HAPPENS NEXT
01

The buyer’s message gets an immediate reply on WhatsApp.

02

The assistant shares matching vehicles from your current stock list, with price and key details.

03

It asks about budget, cash or financing, trade-in and when they plan to buy.

04

The lead is saved with those answers and assigned to a salesperson.

05

The salesperson is notified and continues the same conversation.

06

A viewing or test drive is booked and confirmed, with a reminder.

07

Leads that go quiet receive a follow-up at the interval you choose.

WHAT WE BUILD

The pieces behind the conversation.

We agree the scope with you first. Most projects start with two or three of these and grow from there.

Stock answers

Availability, price and specifications taken from the stock list you maintain, kept current as vehicles sell.

Buyer qualification

Budget, payment method, trade-in and timeline captured before a salesperson picks up the conversation.

Financing questions

Common financing questions answered from your approved information, with applications routed to the right person.

Lead assignment

Each enquiry saved and assigned, with a notification that includes the buyer’s answers.

Viewing and test-drive booking

Slots offered and confirmed in the chat, with reminders for the buyer and the salesperson.

Sales follow-up

Timed follow-ups and a clear view of which leads are open, so managers can see what is being chased.

Tools we can connect

WhatsApp Cloud APIHubSpotZoho CRMGoHighLevelGoogle SheetsGoogle Calendarn8nOpenAIClaudeCustom stock systems

Available connections depend on your subscriptions and the access each platform provides. These are integration examples, not partnership or certification claims.

COMMON QUESTIONS

Before we get started.

Our stock changes daily. How does the assistant keep up?

It reads from the list you already update, such as your website inventory or a stock sheet. We agree how sold vehicles are removed so buyers are never offered one that has gone.

Can it negotiate price?

No, and we would not recommend it. The assistant shares the listed price and gathers the buyer’s details. Negotiation stays with your sales team.

Can each salesperson keep their own clients?

Yes. Leads can be assigned by rota, brand or returning customer, and the salesperson takes over the chat while the record stays with the dealership.

Does it work for importers taking orders?

Yes. The same flow can collect the model, year and budget for an import request and keep the buyer updated as the order moves.

AUTOMATION OPPORTUNITY AUDIT

What would you like
to take off your plate?

Book a 30-minute workflow review. We’ll identify one to three processes worth automating and show how we’d connect your tools.

Book an automation audit